A consistent changeover brief
Each property has different rooms, access and presentation priorities. We agree the practical changeover scope in advance, covering areas such as kitchens, bathrooms, bedrooms, floors, surfaces, bins and the final details guests notice on arrival.
Support around your booking calendar
Regular changeovers or occasional backup can be discussed around checkout, check-in and access arrangements. Tight or same-day turnarounds are subject to property size, travel time and confirmed availability.
Clear arrangements for access, linen and supplies
Key collection or property access should be agreed before the first clean. Linen coordination can be discussed by arrangement, and guest supplies already provided at the property can be restocked as part of the agreed brief.
An extra local set of eyes
If the team notices visible damage, a maintenance issue or an item left behind while completing the clean, it can be reported to the host. This is a practical observation during cleaning rather than a formal property inspection.